Effective Imperfection Coverage: The L.A. Girl Pro Concealer in Toast (GC 981) provides effective coverage for imperfections, ensuring a flawless complexion.
Natural-Looking Finish: This concealer delivers a natural-looking finish, seamlessly blending into the skin for a flawless appearance.
Long-Lasting Formula: Formulated for long wear, the Pro Concealer stays put throughout the day, providing continuous coverage without creasing or fading.
Versatile Shade: Toast is a versatile shade that complements a variety of skin tones, offering a perfect match for achieving a natural-looking base.
Convenient Packaging: Packaged in an 8g tube, this concealer is travel-friendly and perfect for on-the-go touch-ups, ensuring you can maintain your flawless look wherever you are.
Return Policy
At Graxely, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help with a hassle-free return process.
1. Return Eligibility
- Contact Us Within 7 Days: If you're not happy with your purchase, please contact us within 7 days of receiving your order to initiate a return.
- Product Condition: Items must be unused, unopened, and in their original condition, with all tags and packaging intact.
- Non-Returnable Items: Skincare, makeup, fragrances, and any personalized or used items are not eligible for returns due to hygiene reasons.
2. How to Initiate a Return
To start a return, follow these steps:
- Email Us: Contact our customer service team at higraxely@gmail.com with your order number and reason for return.
- Prepare Your Package: Securely pack the item(s) in the original packaging.
- Ship the Return: Once your return is approved, we will provide you with the return address. Please send the package via a trackable shipping method.
3. Refunds
- Once we receive and inspect the returned item(s), we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed within 5-7 business days via your original payment method.
- Shipping fees are non-refundable, and you are responsible for return shipping costs.
4. Exchanges
- If you need to exchange an item (e.g., different shade, fragrance, or product), please mention it when contacting us.
- The exchange will be processed once we receive and verify the original item meets our return conditions.
5. Damaged or Defective Items
- If you received a damaged or defective product, please contact us immediately at higraxely@gmail.com with pictures of the item.
- We will replace the item or issue a refund at no additional cost.
6. Non-Returnable Items
- Skincare, makeup, and fragrances (for hygiene reasons)
- Gift cards
- Final sale or discounted items
- Personalized or customized products
7. Contact Us
Thank you for shopping with Graxely. We appreciate your trust and are committed to providing the best experience possible.
