Nivea Nourishing Body Milk is a rich and creamy moisturizer designed to deeply nourish and hydrate dry skin. Infused with deep moisture serum and almond oil, it provides long-lasting hydration and leaves your skin feeling soft, smooth, and healthy.
Key Features:
- Deep Moisturization: Provides 48-hour hydration for dry and very dry skin.
- Enriched Formula: Contains almond oil to nourish and restore skin’s moisture barrier.
- Non-Greasy Texture: Absorbs quickly, leaving skin soft without a sticky feel.
- Travel-Friendly Size: Convenient 18ml pack, perfect for on-the-go hydration.
- Dermatologically Tested: Safe for daily use on all skin types.
How to Use:
- Apply generously to clean skin, focusing on dry areas.
- Massage gently until fully absorbed.
- Use daily for best results.
Return Policy
At Graxely, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help with a hassle-free return process.
1. Return Eligibility
- Contact Us Within 7 Days: If you're not happy with your purchase, please contact us within 7 days of receiving your order to initiate a return.
- Product Condition: Items must be unused, unopened, and in their original condition, with all tags and packaging intact.
- Non-Returnable Items: Skincare, makeup, fragrances, and any personalized or used items are not eligible for returns due to hygiene reasons.
2. How to Initiate a Return
To start a return, follow these steps:
- Email Us: Contact our customer service team at higraxely@gmail.com with your order number and reason for return.
- Prepare Your Package: Securely pack the item(s) in the original packaging.
- Ship the Return: Once your return is approved, we will provide you with the return address. Please send the package via a trackable shipping method.
3. Refunds
- Once we receive and inspect the returned item(s), we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed within 5-7 business days via your original payment method.
- Shipping fees are non-refundable, and you are responsible for return shipping costs.
4. Exchanges
- If you need to exchange an item (e.g., different shade, fragrance, or product), please mention it when contacting us.
- The exchange will be processed once we receive and verify the original item meets our return conditions.
5. Damaged or Defective Items
- If you received a damaged or defective product, please contact us immediately at higraxely@gmail.com with pictures of the item.
- We will replace the item or issue a refund at no additional cost.
6. Non-Returnable Items
- Skincare, makeup, and fragrances (for hygiene reasons)
- Gift cards
- Final sale or discounted items
- Personalized or customized products
7. Contact Us
Thank you for shopping with Graxely. We appreciate your trust and are committed to providing the best experience possible.
