The Persian Girl Lip Pencil in Color 125 Persian Matte is a high-quality, waterproof lip liner designed to define and shape your lips with precision. Its smooth, creamy texture ensures effortless application while delivering a bold, matte finish that lasts all day.
Key Features:
- Matte Finish: Provides a bold, velvety matte look for a defined pout.
- Waterproof & Smudge-Proof: Long-lasting formula that resists water and smudging.
- Smooth Application: Glides on easily without tugging or skipping.
- All-Day Wear: Stays in place for hours, reducing the need for touch-ups.
- Multi-Use: Perfect for outlining lips, filling them in, or as a lipstick base.
How to Use:
- Outline: Trace your lips' natural contour for definition.
- Fill In: Use the pencil to fill in your lips for a matte, long-lasting base.
Return Policy
At Graxely, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we are here to help with a hassle-free return process.
1. Return Eligibility
- Contact Us Within 7 Days: If you're not happy with your purchase, please contact us within 7 days of receiving your order to initiate a return.
- Product Condition: Items must be unused, unopened, and in their original condition, with all tags and packaging intact.
- Non-Returnable Items: Skincare, makeup, fragrances, and any personalized or used items are not eligible for returns due to hygiene reasons.
2. How to Initiate a Return
To start a return, follow these steps:
- Email Us: Contact our customer service team at higraxely@gmail.com with your order number and reason for return.
- Prepare Your Package: Securely pack the item(s) in the original packaging.
- Ship the Return: Once your return is approved, we will provide you with the return address. Please send the package via a trackable shipping method.
3. Refunds
- Once we receive and inspect the returned item(s), we will notify you of the approval or rejection of your refund.
- If approved, your refund will be processed within 5-7 business days via your original payment method.
- Shipping fees are non-refundable, and you are responsible for return shipping costs.
4. Exchanges
- If you need to exchange an item (e.g., different shade, fragrance, or product), please mention it when contacting us.
- The exchange will be processed once we receive and verify the original item meets our return conditions.
5. Damaged or Defective Items
- If you received a damaged or defective product, please contact us immediately at higraxely@gmail.com with pictures of the item.
- We will replace the item or issue a refund at no additional cost.
6. Non-Returnable Items
- Skincare, makeup, and fragrances (for hygiene reasons)
- Gift cards
- Final sale or discounted items
- Personalized or customized products
7. Contact Us
Thank you for shopping with Graxely. We appreciate your trust and are committed to providing the best experience possible.
